Shipping policy
Shipping Policy
Delivery Time
Orders are generally delivered within 3–5 working days after the order has been confirmed.
Delivery Charges
A delivery fee of Rs. 250/- applies to all orders below Rs. 5,000/-. Orders of Rs. 5,000/- or more are eligible for free delivery, unless otherwise stated.
Order Verification
After placing an order, you may receive a verification call or SMS from our Customer Service team to confirm your order details and ensure accuracy.
Once your order has been successfully confirmed, it will be forwarded to our warehouse for processing and shipment.
Cash on Delivery Orders
For Cash on Delivery (COD) orders, if any item is unavailable at our warehouse, we may:
- Ship the available item(s) from your order; or
- Contact you to confirm whether you would like to proceed with the available items or wait for the unavailable item(s).
Delayed Shipments
While we aim to deliver all orders within the estimated delivery timeframe, delays may occasionally occur due to circumstances beyond our control, including stock availability, courier delays, weather conditions, public holidays, or other unforeseen circumstances.
If your shipment is expected to be delayed, we will notify you through phone, SMS, WhatsApp, or email, where applicable.
Important Note
Delivery times are estimates and may vary depending on the destination, order verification, product availability, and courier service conditions.
For any questions regarding your order or delivery, please contact our Customer Support team.